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Scope

The Green List documents available evidence and its limits. It does not sell cannabis, list products for sale, certify products as safe, or approve businesses. Read the methodology.

Document GL-COR-0.1Status Draft for commentLast reviewed

Governance

Corrections

Any published record may be disputed. This document describes how to request a correction, how requests are handled, and how every change to the record is logged.

Who may request a correction

Anyone. Businesses that are the subject of a record, members of the public, regulators, laboratories, and journalists may all request a correction. Businesses may also claim their record to respond directly.

How to request one

  1. Identify the record and the specific statement in dispute.
  2. State what you believe the record should say.
  3. Attach primary documentation where possible — an official record, a licence, a laboratory document, or formal correspondence.
  4. Submit through the correction-request intake. The form opens with the “Correction request” type selected; attach your documentation there.

Requests are private. The fact that a correction has been requested is not published until a decision is made.

How requests are handled

  • Receipt is acknowledged.
  • A reviewer without a conflict of interest assesses the request against the record's sources and the supplied documentation.
  • Where the record is wrong, it is corrected and the change is logged with the date and reason.
  • Where the record is right, the requester is told why, with reference to the sources.
  • Where the evidence is inconclusive, the record is labelled “under review” or “disputed” rather than left unchanged.

Right of reply

When a published finding concerns an identifiable business, that business may publish a response alongside the finding. Responses are labelled as the business's statement and are not edited except to remove personal information about third parties.

The correction log

Every change to a published record — corrections, updated documents, status changes, and removals — is timestamped and shown on the record's timeline. Corrections are not silent. Removed content is replaced with a notice stating that content was removed and why, unless doing so would itself cause harm.

What a correction is not

A correction request is not a mechanism for removing accurate, source-backed information because it is unfavourable. Payment, legal pressure, or commercial relationship does not affect the outcome. See Funding & Independence.